As financial services organizations seek new ways to acquire and retain customers, the right investment in digital services will have a significant impact on long-term competitive advantage. Embracing digital solutions can also help banks manage their own finances, which is crucial in today's tight economy. Through the use of Adobe Systems technologies, financial institutions are reshaping how they interact with clients across digital channels, providing engaging customer experiences across devices and computing environments - one of the keys to customer satisfaction and retention. The massive explosion in device, service and data access options represents an opportunity for financial services institutions to engage with a new generation of banking customers and more effectively with current customers.
Great slideshow of examples and samples from the FSI space!
Disclosure: I work for Adobe